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Incident Reporting

Incident reporting allows Invigilators to document incidents that occur during a test session. Invigilators can report incidents directly from the Test Session Administration dashboard.

The Incident Report allows Invigilators to report incident for:

  • Single students
  • Multiple students
  • test sessions which represent sections of the venue
  • The Test centre (Lead and Chief Invigilators only)

Watch the video to view how to report and view incidents, or follow the step-by-step instructions below.

Video Tutorial

This video tutorial takes you through the steps to report and view incidents.

Report an Incident

Select Report incident.

Incidents tile with 'Report incident' button highlighted.

the Create incident report screen displays.

screen capture of Create incident report screen.

Let’s examine the fields in detail.

Impact refers to the students who will be included in the report. The options are Student, Test Centre or Test Session.

Screen capture of 'Impact' options.

Selecting Student will provide an additional dropdown to select the Student or Students (Multiple can be selected).

Screen capture of 'Students' dropdown.

The timing fields include the date, time and duration of the incident.

Screen capture of the timing details.

The Type of incident dropdown provides a selection of incident types to choose from. Available options are Environmental, General – Other, Illness,  Reasonable Adjustment Codes,  Security, Technical, and Test Content.

The options and details displayed vary based on your selection. Scroll through the slides below to see how they appear.

Screen capture of the 'environmental' option.

If you select Environmental, a details template becomes available for you to populate.

General - other option details.

If you select General – Other, instructions display in the Details field. 

On-Test-Day-Administering-the-Test-39

If you select Illness, a details template becomes available for you to populate.

Report-view-incident-01

If you select Reasonable Adjustment Codes, instructions display to complete the field.

Security option.

If you select Security, instructions display to complete the field.

Technical option.

If you select Technical, instructions display to complete the field.

Test content option.

If you select Test content, a details template becomes available for you to populate.

Invigilator

Select the Invigilator from the dropdown.

Select the Create button to create the report.

Invigilator dropdown and create button highlighted.

The report displays giving you the opportunity to review the information. 

Options exist to delete, edit or return to the dashboard as highlighted below.

A. Delete the report

B. Update the report

C. Return to the dashboard.

Screen capture of the Incident report with three options highlighted.

View Incidents

Incidents will show related to your specific test session.

select View timeline on the Incidents tile.

'View timeline' highlighted on the Incidents tile.

A list of incidents associated with the specific test session is displayed. The page includes features labelled A to D:

A. Search reports

B. Filter reports by Type of Incident.

C. Export the report to Excel.

D. Return to the Session dashboard.

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